Privacy Policy
Effective Date: December 13, 2018
At BIG BRAND DEPOT, your privacy matters to us. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website or use our services. By using our site, you agree to the terms described below.
Information We Collect
We may collect the following types of information:
1. Personal Information
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Name
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Email address
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Phone number
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Shipping and billing addresses
2. Payment Information
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Credit card details or other secure payment information (collected through third-party payment processors)
3. Technical Data
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IP address
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Browser type
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Operating system
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Device identifiers
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Access times and referring website addresses
4. Usage Information
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Pages viewed
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Items browsed or purchased
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Time spent on our site
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Clicks and navigation behavior
How We Use Your Information
We use the information we collect to:
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Fulfill and manage your orders and payments
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Provide customer support and respond to inquiries
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Communicate important order updates or account information
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Send promotional content and special offers (only if you’ve opted in)
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Improve the functionality and user experience of our website
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Conduct internal research and analytics
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Prevent fraud and ensure security for all users and systems
How We Share Your Information
We may share your data with trusted third parties, including:
1. Service Providers
We partner with service providers to facilitate order processing, payment, shipping, and website hosting. These partners are contractually obligated to handle your data securely and only use it for the services they provide.
2. Business Partners
Occasionally, we may share your information with trusted partners who offer complementary products or services, such as pallet racking or storage solutions.
3. Legal and Regulatory Authorities
We may disclose information when required by law, subpoena, or to comply with legal obligations. We may also share data to prevent fraud or to protect the safety and integrity of our users, services, and operations.
Your Privacy Choices
You have control over how we use your personal information for marketing:
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Email Marketing: You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any marketing email.
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Direct Mail: To opt out of receiving promotional mail, please contact us at sales@bigbranddepot.com.
Data Security
We take the protection of your information seriously. Our website and payment systems use industry-standard encryption and secure protocols (such as SSL/TLS) to safeguard your data against unauthorized access, disclosure, or misuse.
Updates to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
BIG BRAND DEPOT
Email: sales@bigbranddepot.com